Version 1.7

updated: March 19th, 2025

The parties to these Terms of Use (hereinafter the “Terms”) are M&H KRYPTON DEVELOPMENT LTD

registered address: Achaion, 35, 5th floor, flat/office 17, Agios Andreas, 1101, Nicosia, Cyprus, registration

number HE 420377, a legal entity incorporated under the laws of Cyprus (hereinafter “Questera”, “Company”,

“We” or “Us”), on the one hand, and our Users (hereinafter “You”) using Services (including specific mobile

applications if any available), that can be found on the website https://questera.games (hereinafter the “Website”)

owned by Questera.

The subject matter to these Terms shall be Your access to our Services and functionalities.

DISCLAIMERS

BY ACCESSING OR USING THE WEBSITE AND ONLINE SERVICES PROVIDED BY QUESTERA, YOU

AGREE TO BE BOUND BY THESE TERMS OF USE, BY THE PRIVACY POLICY AND AGREEMENT IN

GENERAL. IF YOU DO NOT AGREE WITH THESE TERMS OF USE, THE PRIVACY POLICY OR

AGREEMENT IN GENERAL YOU SHALL NOT USE THE WEBSITE AND ONLINE SERVICES AT THIS

WEBSITE. BY ACCESSING OR USING THE WEBSITE AND ONLINE SERVICES PROVIDED BY

QUESTERA YOU ASSURE THAT YOU ARE AT LEAST 18 YEARS OLD OR HAVE REACHED THE AGE

FROM WHICH YOU ARE LEGALLY ABLE TO ENTER INTO CONTRACTS OF SUCH KIND AND MET

OTHER CONDITIONS PRESCRIBES BY THESE TERMS.

THE MENTIONED WEBSITE HAVE INTEGRATED SOME SOFTWARE WITH CERTAIN THIRD-PARTY

SERVICES PROVIDERS, HAVING THEIR OWN END LICENSE USER AGREEMENTS OR OTHER

OBLIGATORY DOCUMENTS, WHICH GOVERN THEIR SERVICES PROVISION. BY ACCESSING OR

USING THE WEBSITE AND ONLINE SERVICES PROVIDED BY QUESTERA, YOU AGREE TO BE

BOUND BY THESE THIRD PARTIES OWN END LICENSE USER AGREEMENTS OR OTHER

OBLIGATORY DOCUMENTS, WHICH GOVERN THEIR SERVICES PROVISION IF ANY.

PLEASE BE ADVISED, THAT WE ARE OPERATING NOT AS A GAMBLING COMPANY, PAYING FOR

SUBSCRIPTION IS NOT OBLIGATORY. WE MAY RESTRICT ACCESS TO OUR SERVICES IN

DIFFERENT JURISDICTIONS BASING ON LEGAL REQUIREMENTS. BY USING OUR SERVICES, YOU

REPRESENT AND WARRANT THAT USAGE OF THE SERVICE IS POSSIBLE IN COUNTRY OF YOUR

RESIDENCE. CONTACT LOCAL LAWYERS IF LEGAL ADVICE IS REQUIRED PRIOR TO DECISION-

MAKING.

SOME OF OUR SERVICES MAY INCLUDE PROVISION OF REWARDS IN CRYPTOCURRENCIES. BY

USING THESE SECTIONS, YOU REPRESENT, THAT YOU ARE NOT A RESIDENT OF A JURISDICTION

IN WHICH USING, TRANSMITTING, STORING OF THE CRYPTOCURRENCIES IS NOT PROHIBITED

BY RESPECTIVE APPLICABLE LOCAL LAW.

We reserve the right to amend these Terms and the Accompanying Documents at any time. You will be promptly

notified of significant changes by receiving an email at the email address specified during registration process. In

the event of updating these Terms, We may ask You to re-consent to the updated Terms before any changes take

effect. In the event that significant changes are unacceptable to You, We ask You to stop using Our Services

immediately. We will not notify You about minor changes by email, however, You can always find the latest

version of the Terms on the Website. If You use our Services after the changes come into effect, We deem it as

Your consent to the changes. Definitions mentioned with the capital letters but meaning of which are not described

in these Terms shall have the meaning as is set in the Accompanying Documents.

DEFINITIONS:

Accompanying

Documents

Other documents accompanying and detailing these Terms, being inalienable part hereof and

published on the Website (including, but not limited to the Privacy Policy, Refund Policy). In

case of any discrepancies between Accompanying Documents and the Terms, the Accompanying

Document shall prevail, unless other is mentioned in the Accompanying Document.

Agreement

These Terms of Use and any other rules, policies or procedures that may be issued by Questera

and published from time to time on the Website, including Accompanying Documents.

Affiliate

Any person or entity that have any relation to Questera, including, but not limited to partners,

employees, agents and contractors of Questera.

Applicable Law

Law of Cyprus applicable under these Terms to any and all relations between a User and

Company.

Questera Platform

The special, all-round gaming platform, which currently consists of one section – Challenges,

which allows Users and Streamers to participate in Challenges and to test their own skills in

different Challenges. Later, the Platform functionality may be expanded.

Intellectual Property

Rights

Any invention, patent, utility model right, copyright and related right, registered design,

unregistered design right, trade mark, trade name, internet domain name, design, service mark,

database rights, topography rights, rights in get-up and trade dress, rights in goodwill or to sue

for passing off and any other rights of a similar nature or other industrial or intellectual property

rights owned or used by Questera in any part of the world whether or not any of the same is

registered (or capable of registration), including applications and the right to apply for and be

granted, extensions or renewals of and rights to claim priority from, such rights and all equivalent

or similar rights or protections which subsist now or will subsist in the future.

Challenges

Specific events, quests or other similar competitions, which, in certain situations, allows User to

receive monetary valued prizes for successful participation [in certain cases]. More detailed

information is given later in these Terms of Use (see Section “5” for detailed information).

Cryptocurrency

Digital currencies represented by the, USDT and other currencies which may be chosen as mean

of payment a deposit or for a withdrawal.

User Account /

Account

Available at the Website or any related subdomain thereof special registration form. Detailed

description of the User Account feature is given in the Section 2 of these Terms. Also may be

referred as to the “Account”.

User Balance /

Balance

Certain amount of funds represented by Q-Tokens that belong to the User.

User / You

Any person, who uses the Website or Services, that are offered on the Website. Streamers are

also considered as Users of the Platform with some special abilities, prescribed in the Section 5

and others of these Terms.

Wining Amount /

Winnings

Certain amount of Q-Tokens which is to be send to the User Balance in case of successful

Challenge completion, excluding the Platform’s fees. Also, may be referred as to the “Winnings”.

Website

A Website or any related sub-domain owned and operated by M&H KRYPTON

DEVELOPMENT LTD available in the Internet via address: https://questera.games.

Prohibited

Jurisdictions

Shall mean territories (states) with limited recognition, Mongolia, Albania, Afghanistan,

Barbados, Botswana, Burkina Faso, Cambodia, Cayman Islands, Haiti, Cuba, Cyprus, Iran, Iraq,

Jamaica, Mauritius, Morocco, Myanmar, Nicaragua, Pakistan, Panama, Philippines, Senegal,

South Sudan, Syria, Uganda, USA, Yemen, Zimbabwe, Government of Venezuela, Crimea

Please pay attention to the fact, that list of prohibited jurisdictions may vary depending from on-

going legal analysis conducted by the Company and be expanded.

Prohibited /

Forbidden Activities

Shall mean any kind of activity, behavior that is forbidden and unacceptable in relation to the

Company, Website or Services and violate provisions of these Terms (including, but not limited

to activities mentioned in the clauses 1.11.12, 1.1.13 of these Terms). User shall strictly refrain

from such activity. Committing of any from the Prohibited Activities may result in closure of the

User Account and other unfavorable consequences.

Sanctions List

Shall mean the Specially Designated Nationals and Blocked Persons ("SDN") List and the Non-

SDN List, including the "Sectoral Sanctions Identifications List", published by OFAC; the

Section 311 Special Measures for Jurisdictions, Financial Institutions, or International

Transactions of Primary Money Laundering Concern published by FinCEN; and, any other

foreign terrorist organization or other sanctioned, restricted, or debarred party list published by

the FIA, or under Economic Sanctions, Anti-Money laundering, or Combating the Financing of

Terrorism Laws of or by Governments of the United States, the United Nations, or any other

jurisdiction or Government, as applicable to You or to the Website, as amended, supplemented,

or substituted from time to time.

Services

Any and all services, games, provided by the Company and which are available via the Website,

relevant mobile application, if any, and etc.

Battle Pass

Special subscriptions allowing Users during specific period of time to participate in competitions

that rewards players for playing Challenges. Battle Passes are divided into two categories: Free

and Premium each having the functionality later described. Premium Battle Passes are also may

be referred as to Subscriptions.

Q-Tokens / Tokens

Virtual currency issued and redeemed solely by the Company and used by the latter as method of

payment of Winning Amounts to Users. These Tokens shall not be considered as a legal tender

and can’t be withdrawn from the Platform directly and have no utilization outside the Platform.

1. YOUR OBLIGATIONS AND WAIVERS

1.1. By registering an Account on our Website or using our Services in any way (even in way of just browsing

the Website), You agree to the following:

1.1.1. You are aware of the risk of losing money and assume all responsibility for the losses associated with it;

1.1.2. At the time of registration, You are at least 18 years old or have reached the age from which You

are legally able to enter into contracts (hereinafter also “Minimum Age”). This requirement is obligatory in

case You want to fully use the Platform functionality. Be advised, that usage of the Services by persons 16-17

years old is possible only under the supervision of relevant parent or legal guardian of Your who agrees to be

bound by these Terms. Still, Your access to some Services on the Platform may be restricted in this case. By

registering on the Website and/or accessing or using Services, You guarantee that You are at least 16 years of age,

and that Your parent or legal guardian agrees to be bound by these Terms, if required with respect to these Terms

and that You will restrain from participation in restricted Services if any.

1.1.3. We reserve the right to request documents proving Your age. We may suspend Your Account until You

provide Us with the requested documents (see Section 3 of these Terms regarding what documents may be

demanded). No person under 16 years old or other legal age of majority in User's jurisdiction of residence which

is required to enter into contracts may be registered as a User and any funds deposited by such a person shall be

returned to his/her account if possible. At any time after User’s registration at the Website, Winnings received by

such User will be forfeited. We reserve the right to take legal action and seek compensation for such losses from

the parents or guardians of such person;

1.1.4. You have not already had an User Account closed for any reason, except as under Your request;

1.1.5. You are obliged to ensure the legality of using our Services in Your jurisdiction, so please make

sure Your residing country allows You to use our Services online and these actions do not infringe local

legislation. In case You are not sure of the legality of using our Services in Your country, please contact local

lawyers. If You are a citizen or resident of a geographic area in which access to or use of the offered Services is

prohibited by applicable law, decree, regulation, treaty, or administrative act We reserve the right to refuse in

providing You with Services. In any case, We don’t intentionally offer our Services to residents of Prohibited

Jurisdictions and residents of other jurisdictions, where Services are deemed prohibited or requiring license.

1.1.6. You agree to provide upon our request any and all identification documents to help Us follow

requirements of the Anti-Money Laundering (hereinafter also may be referred as to the “AML”) and Combating

the Financing of Terrorism (hereinafter also may be referred as to the “CFT”) legislation pursuant to security

safeguards described in the Privacy Policy and will comply (throughout the time as a Platform User) with all

relevant statutes pertaining to money AML and CFT. In particular, We reserve the right to ask You to provide Us

with documentation or information proving source of the funds used for the depositing to the User Balance on the

Questera Platform, information regarding personal or economical activities, documentation regarding already

made transactions and etc. If You fail to submit mentioned above, or other requested by Us documents, Your

Account may be suspended;

1.1.7. That there are no grounds for believing, that You have participated or contributed to the commissions of

the Terrorist Act or have been involved in money laundering, terrorist financing;

1.1.8. You are not included in the Sanctions Lists;

1.1.9. You are not a resident of the Prohibited Jurisdiction;

1.1.10. You are the rightful owner of the money, funds which You at any time deposit in Your User Account;

1.1.11. You act as an individual solely in Your own noncommercial, personal interests, and on Your own behalf,

not on behalf of another party or for commercial purposes;

1.1.12. You will use our Services solely for lawful purposes and will not attempt to affect anything within the

Services with criminal intent or in a manner that adversely affects the reliability of the Services or the integrity of

our Company or Us or Questera Service Providers. Prohibited Activities, transactions, and usage of the Services,

beside mentioned in the clause 1.1.13 and other of these Terms, include actions related to (but not limited to):

1.1.12.1. Money laundering, terrorist financing, proliferation of weapons of mass destruction;

1.1.12.2. Human trafficking;

1.1.12.3. Any goods or services that are illegal or the promotion, offer or marketing of which is illegal or that are

offered in connection with illegal, obscene or pornographic content, depict children or minors in sexual postures,

depict means of propaganda or signs of unconstitutional organizations glorifying war or violating human dignity;

1.1.12.4. Any goods or services, promotion, offer or marketing of which would violate copyrights, industrial

property rights or other rights of any person;

1.1.12.5. Archaeological findings;

1.1.12.6. Drugs, narcotics or hallucinogens;

1.1.12.7. Weapons of any kind;

1.1.12.8. Ponzi, pyramid or any other “get rich quick” schemes;

1.1.12.9. Goods that are subject to any trade embargo;

1.1.12.10. Media that is harmful to minors and violates laws and, in particular, the provision in respect of

the protection of minors;

1.1.12.11. Body parts or human remains;

1.1.12.12. Protected animals or protected plants;

1.1.12.13. Weapons or explosive materials; or

1.1.12.14. Any other illegal goods, services or transactions.

1.1.13. You shall not misuse the Website or the Services to cause any harm, damage, losses or interference for

Users, any third parties, Company, as well as the operation of the Website and/or provision of the Services. In

particular, under no circumstance You shall use the Website or the Services to:

1.1.13.1. Publish, post, send, upload, submit, display or disseminate any information or material and/or otherwise

make available or engage in any conduct that is unlawful, discriminatory, harassing, libelous, defamatory, abusive,

threatening, harmful, offensive, obscene or otherwise objectionable;

1.1.13.2. Display, upload or transmit material that encourages conduct that may constitute a criminal offense,

result in civil liability or otherwise violate or breach any applicable laws, regulations or code of practice;

1.1.13.3. Interfere or violate the legal rights (such as rights of privacy and publicity) of others or violate other

violate usage conditions of the Website or the Services;

1.1.13.4. Violate any applicable laws, regulations or these Terms;

1.1.13.5. Violate, infringe or misappropriate any Intellectual Property Right of any person (such as copyright,

trademarks, patents, or trade secrets, or other proprietary rights of any party) or commit a tort;

1.1.13.6. Interfere with, disrupt, negatively affect or inhibit other Users from using the Website or links on the

Website or damage, disable, overburden or impair the functioning of the Website or our servers or any networks

connected to any of our servers in any manner;

1.1.13.7. Engage in or promote any activity that violates these Terms;

1.1.13.8. Create a false identity for the purpose of misleading others or fraudulently or otherwise misrepresent

Yourself to be another person, but not limited to, an authorized User of the Website or a Company representative,

or fraudulently or otherwise misrepresent that You have an affiliation with a person, entity or group;

1.1.13.9. Mislead or deceive Us, our representatives and any third parties (including Company or Questera

Services Providers) who may rely on the information provided by You, by providing inaccurate or false

information, which includes omissions of information;

1.1.13.10. Disguise the origin of any information or material transmitted through the Website or the

Services (whether by forging messages or otherwise manipulating normal identification information);

1.1.13.11. Upload files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files,

or any other similar software or programs that may damage the operation of the Website or the operation of

another’s computer or property,

1.1.13.12. Using cheat-cods, twin-accounts, smurf-accounts or anything similar to mislead Us or to

deceive Us.

1.1.13.13. Send, upload, display or disseminate or otherwise make available information or material

containing or associated with spam, junk mail, advertising for pyramid schemes, chain letters, virus warnings

(without first confirming the authenticity of the warning), or any other form of unauthorized advertising or

promotional information or material;

1.1.13.14. Make available any content which is false, misleading and/or promoting illegal activities;

1.1.13.15. Access any content, area or functionality of the Website that You are prohibited or restricted

from accessing or attempt to bypass or circumvent measures employed to prevent or limit Your access to any

content, area or functionality of the Website;

1.1.13.16. Obtain unauthorized access to or interfere with the performance of the servers which host the

Website or provide the Services or any servers on any associated networks or otherwise violate any policies or

procedures relating to the use of those servers;

1.1.13.17. Attempt to gain unauthorized access to any Services, other Accounts, computer systems, or

networks connected to any of our servers through hacking, password mining, or any other means;

1.1.13.18. Obtain or attempt to obtain any materials or information through any means not intentionally

made available through the Website or the Services;

1.1.13.19. Harvest or otherwise collect, whether aggregated or otherwise, data about others including e-

mail addresses and/or distribute or sell such data in any manner; or

1.1.13.20. Collect and store Personal Data, private and personally identifiable information without express

consent and authorization of the holder.

1.1.13.21. By using Services, You will not be in a position of actual, potential or obvious conflict of interest

in any way.

1.1.13.22. As a general rule, You will always act in good faith when it comes to our Company.

1.1.13.23. You are physically located in Your respective jurisdiction in which participation in Challenges

and using of Our Services are not prohibited;

1.2. We may suspend or close Your Account if We find out that You violate these Terms, for example, if

You use third-party programs or any other automated systems, in order to disrupt our service and (or) software or

which are able to do so. We also may suspend Your Account in cases if You in any way try to abuse the Services

(for example, by playing rigged matches, participate in events, in which You are aware of future results);

1.3. When using our Services, You will not use any information obtained in violation of the laws that are in

force in Your country of residence at the time of using Services.

1.4. Questera maintains the right to select its markets and jurisdictions to operate and may restrict or deny the

Services in certain countries at its discretion. Including, but not limited to, such decision may be made depending

on the User’s place of residence (and/or other legal facts), the User may not be able to use all of the offered

Services.

1.5. Under no circumstances We accept Users, which are residents of Prohibited Jurisdictions. Your

Account will be immediately terminated and funds withdrawn (where possible – refunded) or forfeit subject

to provisions of Section 2 of these Terms, if we found out, that You are resident of the Prohibited

Jurisdiction;

1.6. Warning: any violation of these Terms of Use that involves criminal conduct of any kind will be

referred to law enforcement authorities upon notice received by the Company.

2. RESGISTRATION AND USER ACCOUNT. CLOSURE OF YOUR USER ACCOUNT.

2.1. In order to use the Website, Services the User shall accept these Terms, the Privacy Policy (by checking

the relevant box viewed on the Website during the registration procedure), Agreement in general, to complete the

registration form and open an User Account on the Website.

2.2. The User must fill in the registration form provided by Questera, which shall at least include following:

2.2.1. The User's valid e-mail address (confirmation letter will be sent to the provided email). We accept emails

addresses names with only letters of the Latin alfavit and numbers. You can also use the social networks accounts

in order to pass a registration;

2.2.2. Password - The User is advised to choose a strong and non-predictable password for security reasons and

is responsible for ensuring that this password is kept as highly confidential. We also recommend to use combine

passwords, that include both letters and numbers. In the event that there is concern that the secrecy of Username

and Password is no longer the case, the User should notify Company immediately. User shall immediately contact

if he lost his password details or username. There also some requirements to the password length and other, which

are available on the Website.

2.3. After the registration procedure is done, Your User Account will be created and You will be given an

automatically generated Username, which can be later (after the registration is over) changed. The Username must

be unique and clearly identifiable, personal and confidential. Offensive or indecent names are not allowed. Further

prohibited are usernames that contain or allude to an internet link or Account names, which allude to certain rights

of the User. We reserve the right to suspend Accounts with unacceptable Usernames. Accounts may be reactivated

as soon as they are made suitable. Also, You are able to download other, additional information about You (which

shall be treated with the highest security standards), including, but not limited to:

2.3.1. Update Your Username;

2.3.2. Avatar;

2.3.3. Account link from Steam;

2.3.4. Account link from Activision “Call of Duty “Warzone”

2.3.5. Twitch link;

2.3.6. Cryptocurrency wallet address;

2.3.7. Other info.

2.4. We will treat Personal Data that User entrusts to Us, as highly as possible in accordance with our Privacy

Policy. Privacy Policy also contain additional information on what other data about You may be collected on the

Website, how it shall be later used, processed and disclosed.

2.5. We have the right to refuse the acceptance of the registration application at our sole discretion without

obligation to indicate the reason for the refusal.

2.6. You must provide Us with the complete and accurate information about Yourself, as well as an e-mail to

reach You. You confirm that You will periodically update Personal Data to keep it true, accurate, current and

complete by sending an email to the Support Team [support@questera.games]. In the event that You intentionally

provide us false or inaccurate information about Yourself, We have the right to suspend Your Account until We

clarify the circumstances of such event. We will notify You by sending an email.

2.7. You have the right to register and operate a single Account within our Services. We may conduct other

actions at our discretion to address the situation if we found out, that You use duplicate accounts.

2.8. You guarantee that You will maintain confidentiality of Your password and login to access our Services.

Pay attention to the fact, that We do not store Your password. You have the right to change password with

accordance to the designated procedure.

2.9. If the information requested for authorization on our Services is correct, We have the right to assume that

it is You the one who take actions on Your Account. In the event that You suspect that Your Account is illegally

used by a third party, You must inform Us about it as soon as possible by contacting support team

[support@questera.games] from Your registered email. You can also contact the Support via chat on the Website

(if any). In the event that Your registered email address has been hacked, let Us know about it, but in this case,

We may require additional information or documents to verify Your identity. You are responsible for any actions

taken from Your Account, including third party access.

2.10. Your Account is not transferable. Under no circumstances shall You allow or permit any other person or

third party, including, without limitation, any person under the legal age requirements aforementioned to

participate in the Services, and in no event any person under the age requirements, stipulated above, to use or re-

use Your Account in such a way that may breach the standards or laws in any jurisdiction where You are located

and/or are a resident, or where such other person is located and/or is a resident.

2.11. We will also request authorization via Your preferable game account to make available for You

participation in certain Challenges. It is obligatory to be made in prior to committing for any Challenges as need

to track Your statistics.

2.12. CLOSURE OF THE ACCOUNT ON YOUR BEHALF;

2.12.1. In case You wish to close Your account with us and to terminate these Terms, You can do so by

contacting our Support [support@questera.games] provided that Your Account does not show that a balance is

due to us, that You not participating at the moment in any Challenges or not during the active KYC checks. All

active Challenges in case of account termination shall be considered failed by You. To do so, You have to notify

Us in advance for at least 24 hours and such notification shall at least consist of:

2.12.1.1. Clear statement regarding Your desire to close the User Account;

2.12.1.2. Stating the reasons why You wish to close Your Account, in particular if You are doing so because of

concerns over the level of Your use, security, fees or anything else.

2.12.2. We will respond to Your request, confirming closure of Your Account and the date on which such closure

will be effective, within a reasonable time, provided that You continue to assume responsibility for all activity on

Your Account until such closure has been carried out by us (at which point the Terms of Use shall terminate);

2.12.3. When You request closure of Your Account under Section 2 of these Terms, We will, subject to

requirements, which are set in the Section 1, 3 and others of these Terms, return any outstanding Balance in Your

Account to You (excluding any fees or amount due to the Company), even if the User Balance has not enough

amount of funds for withdrawal as is prescribed later in these Terms. The fees paid for the current subscription

shall not be refundable as later prescribed.

2.12.4. Upon any termination of Your Account under clause 2.13 of these Terms, We shall be entitled to

withhold, from the repayment of the outstanding Balance on Your Account, any funds:

2.12.4.1. pursuant to breach, violation of the Terms of Use; or

2.12.4.2. as otherwise provided by the Terms of Use; or

2.12.4.3. as required by law or regulation;

2.12.5. When repaying the outstanding Balance on Your Account, We shall use the same method of payment

which You provided upon registration of Your Account, or such other payment method as We may reasonably

select. Prior to making any repaying, You may be required to pass the KYC procedures in accordance to the

Section 3 and others of these Terms.

2.12.6. Where You have closed Your Account, We may in certain circumstances be able to re-open Your

Account with the same account details as before if You request us to do so. In such circumstances, while Your

Account will have the same account details as before, it will be subject to the Terms of Use which are in force at

the date of any such re-opening and any prior entitlements (including, but without limitation, to bonuses or

contingent Winnings) will no longer be valid.

2.13. CLOSURE OF THE ACCOUNT AND TERMINATION BY US.

2.13.1. We are, at any time (and notwithstanding any other provisions contained in the Terms of Use), entitled

to close Your User Account and terminate the Terms of Use on written notice (or attempted notice or without any

notice) to You using Your contact details. In the event of any such termination by us, We shall, subject to certain

requirements, as soon as reasonably practicable following a request by You, refund the balance of Your Account;

2.13.2. Where We close Your Account and terminate the Terms of Use pursuant to breach of the Terms of Use

(including, but not limited to committing any of the Forbidden Activities), the balance of Your Account will be

non-refundable and deemed to be forfeited by You to the extent of any claim that We may have against You as at

the date of such closure (whether under Your Account, a Duplicate Account or otherwise). In case if We are able

to make a Closure of Your Account and Termination of the Terms of Use, will affect any active Challenges, which

shall be considered as cancelled by Us and Your current subscription will be cancelled without right to receive

refunds. For the avoidance of doubt, You won’t be entitled to any Winning Amount at any time after the date on

which Your Account has been closed (whether by Us pursuant to the Terms of Use, or in response to Your request).

2.13.3. In case if You Account is closed because You are resident of the Prohibited Jurisdiction, or due to the

age restrictions, all Winnings shall be void and Your deposits shall be refunded If possible, excluding payments

fees, which may be occurred;

2.13.4. The following Sections shall survive any termination of the Terms of Use: 1, 3, 4, 5, 6, 7, 8, 12,15 and

any other clauses which are required for the purposes of interpretation, together with any relevant sections of the

3. USER ACCOUNT: KYC PROCEDURES, DEPOSIT AND WITHDRAWAL.

3.1. In general, You may be required to pass KYC Procedures (“KYC”) before withdrawal of any funds from

the User Account Balance (unless these challenges are Crypto-Challenges). We reserve the right to request You

to pass KYC Procedures during the registration of the User Account or in any other time period subject to our

request (especially, when making withdrawal in the amount exceeding 150 EUR equivalent). By agreeing to the

checks) from time to time as We may require ourselves or may be required by third parties (including, but not

limited to, regulatory bodies) to confirm these facts ("Checks").

3.1.1. For passing KYC, We, or our duly authorized and ceritifed KYC-provider may ask You to send us the

following information and documents proven respective info:

3.1.1.1. Colored scan-copies of ID Documents. User may choose between several types of documents, which are

acceptable: international passport, residence permit, driver license (issued by the competent state authorities,

resident of which You are), official travel documents;

3.1.1.2. Photo of You with documents (Liveness Checks).

3.1.2. In certain cases, (when additional verification by bank or compliance authority is needed according to

governmental rules, our AML or KYC policies) We, or KYC-provider may require You to provide additional

information, and namely:

3.1.2.1. Colored scan-copies of documents, proving the residing address of the User (as a confirmation of the

residing address, User may download relevant bank statements, utility bills, not older than three months or other

similar documents);

3.1.2.2. Numbers that You may use or have registered with Your local tax authority (TIN number for example);

3.1.2.3. Selfie with documents;

3.1.2.4. Additional photographs of You;

3.1.2.5. Confirmation of proceeds sources (for example, additional bank statements);

3.1.2.6. Sworn statements;

3.1.2.7. Information regarding Your’s occupation or field of activity;

3.1.2.8. Information whether You perform or has performed essential functions of public authority or whether

You are a family member of such persons;

3.1.2.9. Other information or documentation prescribed in the Applicable Law.

If any of the above documents are requested, prior to sending them to us We may require them to be certified as

a true copy of the original by a Solicitor or a Lawyer who must use their company stamp, or to be notarized. We

require the documents to be sent to Us in high quality color format. We reserve the right to reject any documents,

which do not comply with the above or if We have doubts as to their veracity.

After the KYC procedures are over, You will be allowed to withdraw (or, in some cases, to deposit or

further use) funds from the User Balance. We may temporary restrict depositing or / and withdrawals for

Your Account until the KYC is completed.

3.1.3. Depositing via Fiat payment providers [paying for the Subscription].

3.1.3.1. Minimum depositing amount is equal to the price of one Premium Battle Pass of 10 EUR (“Purchase

Amount”) for one calendar month (30 calendar days since purchase / “Subscription Period”). This type of

Subscription is to be automatically renewed for the subsequent period on the 31st day and User’s card or other

payment method will be charged with the same Purchase Amount as previously paid for the next Subscription

Period. All Subscriptions are valid until User cancel it manually. Users are free to cancel their Premium Battle

Passes manually anytime. In case if the Premium Battle Pass Subscription is canceled during the active Premium

Battle Pass, fees paid for the current Battle Pass Subscription Period shall not be refunded and Subscription will

expire after the current Subscription Period ends. The payment for each subscription period is paid in advance and

is final. Fees for depositing (if any), as well any other fees / commissions stated in the present Terms may be

unilaterally changed by the Company.

3.1.3.2. You expressly agree that time needed for deposits or withdrawals to reach Your User Account may vary

depending on the payment method You have chosen. We do not guarantee that there will not be any delays in the

processing or receipt of deposits or withdrawals.

3.1.3.3. You agree to fully pay and cover any and all payments and charges due to Us for the Services provision

in connection with Your use of the Platform if other is not set. We may at our own discretion do not charge any

fees from You;

3.1.3.4. All deposits should be made from an account or payment system or credit card that is registered in Your

own name, and any deposits made in any other currency will be converted by payment provider used by the User,

or at our own bank's or our payment processor’s prevailing rate of exchange following which Your Account will

be deposited accordingly. Note, that some payment systems may apply additional currency exchange fees, or card

scheme fees, which will be deducted from the sum of Your deposit, which We can’t know and foresee;

3.1.3.5. Each request made by You to transfer funds of whatever nature or currency to Your User Account shall

constitute a valid authorization for Us or for the payment provider or payment platform, as applicable, to transfer

the amount specified in Your request, by Us or from or by the payment provider chosen by You, as applicable, to

Your User Account. We will be entitled to determine whether the funds that You have requested to be credited to

Your User Account are available, upon receiving confirmation satisfactory to Us from the relevant payment

provider in accordance with such payment provider's approval procedures for such transactions and that such

transactions are not canceled. Once We receive confirmation, that the transaction is not canceled or declined in

the way satisfactory for us, the User Account will be credited with the funds, unless stated differently herein.!In

the event that, after depositing funds, it turns out that the authorization which had been provided is wrong and

thus we have not received funds, we reserve the right to cancel all Paid Challenges plaid and Winnings if any;

3.1.3.6. You are responsible for Your own bank charges that You may incur due to depositing funds with Us;

3.1.3.7. Unless You cancel your Subscription before Your next billing date, You authorize Us to charge your

next period’s Premium Battle Pass fee to Your payment method.

3.1.3.8. Your Battle Pass Premium may start with a free trial or promotional offer. When offered, any information

on promotional offers will be provided at the point of agreeing to this Terms.

3.1.3.9. Free trial eligibility is determined by Us at sole discretion and We may limit eligibility or duration to

prevent free trial abuse. We reserve the right to revoke the free trial and put Your account on hold in the event

that We determine that You are not eligible.

3.1.3.10. We will charge Your Premium Battle Pass payment method for Your membership fee at the end of the

free trial period unless You cancel Your membership before Your free trial period expires.

3.1.3.11. M&H KRYPTON DEVELOPMENT LTD is not a financial institution and thus We use third party

electronic payment processors to process credit and debit card deposits; they are not processed directly by Us and

We do not collect nor store any data regarding deposits/withdrawals operations (such as card number information,

date of expiry is also passed straight through to Our PCI-DSS Compliant payment service provider, where they

are securely stored). If You deposit funds by either a credit card or a debit card, Your User Account Balance will

only be credited if We do not receive decline from the card issuer, for which (or lack thereof) We are not liable,

if Your card’s issuer gives no such authorization, Your User Account will not be credited with those funds;

3.1.3.12. If You deposit using Your credit card, it is recommended that You retain a copy of Transaction Records

and a copy of these Terms valid as of the date of such an operation.

3.1.4. Withdrawal via payment provider.

3.1.4.1. Minimum withdrawal amount is equal to 10 EUR.

3.1.4.2. If the current User Account Balance is less, than 10 EUR try other methods for withdrawal if any. In

order to withdraw funds, You may be required to pass a KYC (procedures are prescribed in the Section3 of the

present Terms), meet the minimum withdrawal requirement. You will be required to pass the KYC in case if the

withdrawal amount in a single or in a bunch of transactions is equal or exceed 150 EUR equivalent.

3.1.4.3. For withdrawal, the fee is been retained from the transaction amount during withdrawal depending on

Your residence, desired payment method, card issuer and card currency which is available prior to making

withdrawal. The standard fee of our is equal to 2 EUR equivalent and 0.5 % from the withdrawal amount.

3.2. You acknowledge and agree that Your Account is not a bank account and is therefore not insured,

guaranteed, sponsored or otherwise protected by any deposit or banking insurance system or by any other similar

insurance system of any other jurisdiction, including but not limited to Your local jurisdiction or the governing

jurisdiction of the Platform, and therefore You accept all and any risks of whatever legal of factual basis that may

arise related thereto. Furthermore, the User Account does not bear interest on any of the funds held in it.

3.3. Whilst We are undertaking any Checks from time to time, We may restrict You from withdrawing funds

from Your User Account and/or prevent access to all or certain parts of the Website.

3.4. Minimum and maximum deposits and withdrawals sizes, established by the Company’s, may later be

changed unilaterally.

3.5. Additional conditions for the depositing or withdrawal may later be established by our payment services

providers.

3.6. You are also entitled to apply for the refund as provided in Refund Policy available on the Website,

passing of the KYC and minimum withdrawal requirements may not be applied to You in refund case.

3.7. Depositing via Binance Pay:

3.7.1. Binance is world leading cryptocurrency exchange which has approved us for integration of the Binance

Pay payment method. Prior to using, You are required to have an active Binance account and funds on the Binance

balance. In case if You want to use it, You need to choose this method in the list of available methods on the

Website and follow on-screen instructions.

3.7.2. Minimum deposit amount is equal to the price for one Subscription which is 10 EUR and, currently, no

fees (except for cryptocurrencies conversion charged directly by Binance as all currencies are converted to the

USDT and then to EUR) are applied.

3.8. Q-Tokens.

3.8.1. Received Q-Tokens may be exchanged for goods on the Marketplace, as described on the Website (if

available) or exchanged into fiat funds/Cryptocurrency and simultaneously withdrawn. Applicable exchange rate

is to be set by the company solely and may be unliterally changed. Q-Tokens have no value outside the Platform

and can’t be withdrawn without conversion of them into other goods etc.

3.8.2. Goods exchanged through the Marketplace are non-refundable except where required by consumer

protection law. Non-refundable goods and products include those delivered through non-physical made and thus

considered consumed upon delivery, and products that by their nature are tailored or personalized, have a limited

life span or deteriorate quickly.

3.8.3. Q-Tokens are non-transferable. You may not sell, trade, exchange, or otherwise transfer them to another

person or Account unless We permit that in several situations. You acknowledge that You are granted licensed

rights only, that You do not own Q-Tokens, and that they do not represent a credit balance of real money. We

reserve the right to withdraw, modify, or cause to expire any Q-Tokens at any time. Any information regarding

the expiration of Q-Tokens will be made available on the Website.

3.8.4. Should your User Account be terminated for any reason, Your Q-Tokens will be forfeited.

3.9. Depositing via Kinguin;

3.9.1. Kinguin is a third-party digital goods platform allowing You to purchase Energy via gift-cards

listed at Kinguin.

3.9.2. There are several Energy gift cards available for the purchase which upon redemption will top-up

certain Energy amounts to Your account:

3.9.2.1. 30 000 Energy;

3.9.2.2. 10 000 Energy;

3.9.2.3. 1 000 Energy;

3.9.2.4. 300 Energy.

3.9.3. Fees and the prices associated with gift cards purchases are available at the respective pages of the

Kinguin platform. Once purchased You will be able to redeem the card at the Questera subject to

the present Terms. Energy shall be credited to Your Account upon redeeming of the Energy gift

card instantly. Once redeemed no refunds are available unless we agree to do so on a case-by-case

basis. We reserve the right to change conditions for the Energy gift cards any time.

3.9.4. When purchasing Energy gift cards Your payment information is processed by the third-party

payment systems contracted by Kinguin. In case if You require additional information on how the

payment information and/or personal data is being process please refer to the respective privacy

policy.

3.9.5. Conditions of refunds (if any are available for the purchases of the Energy gift cards) are prescribed

by Kinguin and can be found on the respective page at Kinguin (https://www.kinguin.net/new-

checkout/review?externalReferrer=questera.games&merchantName=External).

3.9.6. Should You experience any issues with redeeming Energy gift cards please contact Questera’s

support. In case if you have problems with purchasing Energy gift cards, please contact Kinguin

directly.

3.9.7. Energy gift cards can be bought with any supported payment methods such as credit cards, e-

wallets and etc.

4. AML SUMMARY

4.1. Both international and local regulations require Company to implement effective internal procedures and

mechanisms to prevent money laundering, terrorist financing, drug and human trafficking, proliferation of

weapons of mass destruction, corruption and bribery and to take action in case of any form of suspicious activity

from its Users. In order to ensure that our operations are compliant with the AML rules and procedures, We are

implementing the AML procedure detailed below. It shall be noted, that mentioned list is not exhaustive. We

reserve the right to conduct and take additional measures for prevention of any other type of suspicious activity

in cases established in Applicable Law.

4.2. Questera enforces a strict Anti-Money Laundering Policy with zero tolerance for money laundering

activities. We define money laundering as any activity that is carried out in an attempt to misrepresent the source

of funds actually acquired through illegal processes as funds that were acquired through lawful sources/activities.

4.3. All Company’s Affiliates are obligated to comply with current AML policy and with all applicable anti-

money laundering laws. Failure to comply can result in severe consequences such as criminal penalties and heavy

fines.

4.4. Questera implements a range of filtration operations for swift and accurate identification of any financial

activities that may constitute or are related to money laundering. This helps ensure a money laundering-free

financial operation throughout the Company.

4.5. The User shall comply (throughout the time as a Questera Services User) with all relevant statutes

pertaining to money laundering and proceeds from criminal activities.

4.6. Company reserves the right to delay or stop any funds transfer if there is reason to believe that completing

such a transaction may result in the violation of any applicable law or is contrary to acceptable practices.

4.7. Company reserves the right to suspend or terminate any Account or freeze the funds in an Account if

there is reason to believe that the Account is being used for activities that are deemed unlawful or fraudulent.

4.8. Company has the right to use User Personal Data for the investigation and/or prevention of fraudulent or

otherwise illegal activities as it is also prescribed in the Privacy Policy.

4.9. Questera has the right to share User Personal Data with:

4.9.1. Investigative agencies or any authorized officers who are helping Company comply with Applicable

Law, including AML laws and KYC obligations;

4.9.2. Organizations that help Company provide the Services it offers its Users in a ways and limits, as are

prescribed in Privacy Policy;

4.9.3. Government, law enforcement agencies and courts;

4.9.4. Regulatory bodies and financial institutions;

4.9.5. In other cases, that are prescribed in the Privacy Policy.

4.10. Activities that Company considers possible indications of money laundering and factors, that

dramatically increase possibility of the money-laundering include:

4.10.1. The User showing unusual apprehension or reservations about AML policies;

4.10.2. The User’s interest in conducting financial transactions which are contrary to good business sense or are

inconsistent with the User’s general behavior or general usages patterns;

4.10.3. The User failing to provide legitimate sources for his funds;

4.10.4. The User providing false information regarding the source of his funds;

4.10.5. The User having a history of being the subject of news that is indicative of civil or criminal violations;

4.10.6. The User seems to be acting as a ‘front man’ for an unrevealed personality or business, and does not

satisfactorily respond to requests for identifying this personality or business;

4.10.7. The User not being able to easily describe the nature of his/her industry;

4.10.8. The User frequently makes large deposits and demands from Us dealing in cash equivalents;

4.10.9. The User tries to maintain Duplicate Accounts and conducts an unusually high number of inter-account

or 3rd party transactions;

4.10.10. The User’s previously usually inactive Account starts receiving a surge of wire activity;

4.11. All deposits or withdrawals of more than 100 EUR equivalent are subject to the additional due diligence

measures, additional AML compliance assessment, KYC procedures, which are to be taken by the Company with

respect to provisions set in these Terms. As the result of such assessment, User may be required to provide

additional information and documentation (including, but not limited to documents, mentioned in the Section 3 of

these Terms or in the Privacy Policy).

4.12. The Company also apply all reasonable skill to mitigate money laundering risks during hiring of the new

employees and to train current employs to prevent money laundering. All personal regularly pass special courses

and trainings to ensure the highest level of Services providing.

4.13. We point Your attention again, that the above list is by no means an exhaustive list. Company monitors

its Users and Accounts activity in light of several other red flags and takes appropriate measures to prevent money

laundering.

5. GAME RULES.

5.1. All Challenges will be governed by these Terms along with any specific rules applicable at the time of

the Challenges start. The specific rules for each Challenge will be available from time to time at the start of that

Challenge. Such rules may be, but is not limited to, include provisions regarding Entry Fees (certain price for

participation in Challenge), the numbers of Users in the Challenge, duration of the Challenge, distribution of

prizes, specific heroes to be used, etc. Thus, by making a commit into any of the available Challenges of Platform

despite its exact type, You acknowledge and assure Company, that You have read and understood in full all the

Terms and rules regarding the Challenges available on the Platform. In order to successfully complete the

Challenge You have to match and complete all the requirements set by the relevant rules and these Terms. Please

be advice, that any Challenge have its timing (or also “deadline” named through the text) when respective

Challenge has to be completed. If the Challenge is not completed until indicated deadline, it shall be considered

as “failed”.

5.2. By committing to any Challenge available You also represent and warrant, that You have no information

or knowledge regarding the outcome of Challenge. It is strictly forbidden to commit for any Challenge contrary

to aforementioned (for example, if the User has some kind of insider information regarding the outcome of

Challenge). In addition to provisions, mentioned in the Section 3 of present Terms, prior to making any

withdrawal (or during any other timeline deemed necessary or fit), We reserve the right to conduct internal

checks and investigation regarding Challenges, in which User took participation. In case We find out, that

User has violated present provision or any other relevant provision of these Terms, We reserve the right void the

Challenge result and refuse to pay out Winning Amounts. Company also retains the right to take any further action

to protect its legitimate interests and to comply with other laws and regulations. We retain the right to decline to

committing for any Challenge without providing any reason.

5.3. Company will never question You about the relevance of the Challenges You wish to enter and will not

be held responsible for the possible mistakes that could have been made when entering such Challenges, including

mistakes regarding the fees of the Challenges.

5.4. If the Challenge is terminated after Your commitment for it on our initiative and in case of absence of

any violation from Your side of the present Terms of Use, Entry fees paid shall be refunded in due time and

returned to Your Balance.

5.5. Currently, there are two types of Battle Passes available on the Platform and one additional type of

Challenges:

5.5.1. Free Battle Pass;

5.5.2. Premium Battle Pass;

5.5.3. Crypto Challenges.

5.6. FREE BATTLE PASS:

5.6.1. After registration on the Platform every user is freely granted with a Free Battle Pass.

5.6.2. Committing for participation in these Challenges do not require paying of any entry fees or similar

contributions.

5.6.3. To participate in any Free Challenge, You have to priorly link the relevant game account in Your User

Account, and then to click on the button “accept” on the preferred Challenge (also called as “committing”

throughout the text). After successful Challenge commitment, You will see a relevant notification and can proceed

with playing itself in previously installed game chosen.

5.6.4. You can cancel Free Challenge anytime without limitations;

5.6.5. Free Challenges are not, in general and if other is not set by the Challenge rules themselves, have any

deadlines.

5.6.6. Every Free Battle Pass is divided into the Seasons lasting for 30 days and Your progress is reset to zero

in the end of every Season. In general, duration of the Battle Pass is 30 days since the first day of registration (first

Battle Pass). Every subsequent Battle Pass is renewed on the 31st day.

5.6.7. All rewards earned while Free Battle Pass is active can’t be used in any other way except as certain

discount for the purchase of a Premium Battle Pass.

5.7. PREMIUM BATTLE PASS.

5.7.1. Price for the Premium Battle Pass subscription is 10 EUR per one calendar month (30 calendar days

since the date of purchase). This Subscription allows to participate in Challenges where Q-Tokens can be won as

Winnings. Exact reward for every completed Challenge depends on the conditions of each challenge and is

available on the Website prior to entering in it. Premium Battle Pass is divided into the certain time periods called

“Seasons”. All Winning Amounts (if not converted, used or withdrawn in a way prescribed by these Terms) shall

be burned few minutes before the new Season starts on the Platform.

5.7.2. Participation in these types of Challenges allows to compete in Challenges which offer Q-Tokens as

reward, but require active Premium Battle Pass for participation.

5.7.3. Winnings will be transferred to the Balance after the final winning result(s) is/are confirmed. However,

Company reserves the right to set aside any Winnings should there be investigations into the result of a Challenge

resulting from a suspicion of undue manipulation, cheating or criminal activities that may have affected the result

of the Challenge. If the irregularity is confirmed, Company retains the right to declare void any related Winnings.

5.7.4. If the Challenge is not complete during the deadline, We consider such Challenge as “Failed by the

deadline”.

5.7.5. If You manage to fulfill all the rules set for the Challenge, You shall receive the Winning Amount on

Your Balance shortly after We receive statical information. Otherwise, Challenge shall be considered as failed.

5.7.6. Amount of possible Winning is indicated in prior to entering the Challenge.

5.7.7. In the end of each Season Your Q-Tokens will be burnt unless You converted them to goods or other

funds.

5.8. Crypto Challenges.

5.8.1. This type of Challenges is a temporary special event which is held by the Company in cooperation with

several partners.

5.8.2. Participation in these Challenges is also free, but prior to starting them You are required to add crypto

wallet link in Your Personal Accounts as rewards for winnings are sent automatically and directly to it;

5.8.3. Challenges in this Section are built on the Algorand blockchain using the specific smart-contract system,

which automatize payments of Winnings Amounts by them.

5.8.4. In case of successful completion of Crypto Challenge, the Winning Amount in crypto will be

automatically settled to Your crypto wallet.

5.8.5. We may unliterally cancel the Crypto Challenges section in our own discretion or if the Company runs

out of funds for Challenges in this section.

5.9. Custom Entry Fees and Winnings in Challenges.

5.9.1. Some of the Challenges (which can be any type of the already existing Challenges) available on

the Platform may offer Customized Entry Fees enabling You to pick the desired amount of funds

which are required to be paid to enter into the exact Challenge. The amount of Custom Rewards

can be picked by You manually and depending from this amount Your possible Winning Amount

will also be changed accordingly. In any way You will be able to see the exact amount which can

be used as Custom Entry Fee as well as limits applicable.

5.9.2. Please be advised, that Platform from its side:

5.9.2.1. Limits the maximum and minimum amounts of Custom Entry Fees and You may not be

able to participate in some Custom Entry Fees Challenges at the Company’s sole discretion;

5.9.2.2. May change the rules of such Challenges at own discretion (but it won’t affect any already

entered Challenges by You);

5.9.2.3. Such Challenges may be subject to additional checks conducted by the Company in

order to ensure Your compliance with the present Terms and rules for the Challenged

entered;

5.9.3. Before entering into such Challenge You must carefully consider it’s conditions.

5.10. The Platform may also have some specific events and offers. Rules of such events and offers shall be

prescribed in the relevant notifications, published on the Website.

5.11. If You suspect that any User or third party may be cheating by undertaking one of the following

reportable actions listed below (or listed in the Section 1 of these Terms), You shall report such activity to Our

Support Team by sending an email to Us or to contact Us via chat as soon as reasonably practicable. Reportable

actions include, without limitation:

5.11.1.1. Colluding with other third parties;

5.11.1.2. Using unfair external factors or influences;

5.11.1.3. Entering into Challenges through unauthorized methods;

5.11.1.4. Undertaking fraudulent activities to their advantage and the disadvantage of other Users.

5.12. FEES.

5.12.1. Aside aforementioned Entry Fees, commissions for the deposits and withdrawals, currencies

conversion and others, which you may be required to pay by third parties, Platform do not charge

other fees.

6. COMPANY’S INTELLECTUAL PROPERTY AND RESTRICTED LICENSE TO USE

WEBSITE.

6.1. Company retains all rights, title and interest in and to the Website and the Services, whether express or

implied, including all copyrights, patents, trade secrets, trademarks, other intellectual property rights, trade names,

logos, slogans, custom graphics, button icons, scripts, videos, text, images, software, code, files, content,

information and other material available on the Website and other Intellectual Property Rights as prescribed in the

‘Section’ Definitions of these Terms.

6.2. Accessing the Website and using the Services does not vest You with any right, title or interest in the

Intellectual Property and other rights to content which is accessible at the Website or through the Services unless

otherwise is provided in this Agreement.

6.3. In order to use the Website and / or any other Service, You are granted personal, non-exclusive, limited,

non-assignable, non-transferrable, royalty free, revocable license to use the Website, or Service on

computers/other devices You own or control solely for Your personal purposes subject to all limitations contained

herein.

7. LIMITATION OF LIABILITY.

7.1. Disclaimer of Warranties. Users expressly acknowledge and agree that use of the Services is at their sole

risk. Users further acknowledge and agree that the Services are provided on an “AS IS” and “AS AVAILABLE”

basis. Neither Company nor any of its parents, subsidiaries, Affiliates, licensees, licensors, contractors, agents,

content providers, vendors, component suppliers (both hardware and software), and/or any third party who

provides products or services purchased from or distributed by Company as well their respective officers,

directors, members, managers, representatives, agents, employees, investors or the like (collectively “Questera

Providers”), warrant Services offered by Us, Affiliates or third-parties services providers will be uninterrupted,

error-free, or free of viruses, worms, Trojan horses, keyboard loggers, spyware, adware, malware, harmful or

malicious code, or free of other defects.

7.2. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, QUESTERA PROVIDERS

DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, IMPLIED AND

STATUTORY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND

NON-INFRINGEMENT OF PROPRIETARY, INTELECTUAL PROPERTY RIGTHS REPRESENTATIONS

OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. COMPANY PROVIDERS MAKE NO

REPRESENTATIONS TO THE OPERATION OF THE SERVICES, SECURITY OF THE SERVICES,

AVAILABILITY OF ANY GOODS, SERVICES OR OFFERINGS OFFERED ON OR THROUGH THE

SERVICES, WEBSITE OR THE INFORMATION, CONTENT, SERVICES, GAMES, MATERIALS OR

PRODUCTS, INCLUDED ON OR THROUGH THE SERVICES. NEITHER COMPANY AND IT’S

AFFILATES, NOR ANY QUESTERA’S PROVIDERS MAKES A WARRANTY AS TO THE RESULTS

THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR AS TO THE ACCURACY,

RELIABILITY, OR CURRENCY OF ANY INFORMATION, CONTENT, OR SERVICES, PROVIDED ON

OR THROUGH THE SERVICES. THE INFORMATION AND SERVICES PUBLISHED ON THE WEBSITE

OR THROUGH THE SERVICES MAY CONTAIN INACCURACIES OR TYPOGRAPHICAL ERRORS.

NIETHER COMPANY AND IT’S AFFILATES, NOR ANY QUESTERA SERVICE PROVIDER SHALL BE

RESPONSIBLE FOR ANY OPINIONS, VIEWS, ADVICE, STATEMENTS, OR USER CONTRIBUTIONS OR

USER CONTENT POSTED ON OR THROUGH THE SERVICES BY ANY PERSON OR ENTITY OTHER

THAN AN AUTHORIZED COMPANY’S REPRESENTATIVE.

7.3. NEITHER COMPANY, NEITHER THE QUESTERA’S PROVIDERS GUARANTEE THE

CONTINUOUS, UNINTERRUPTED, OR SECURE ACCESS TO THE SERVICES OR ANY ASPECT

THEREOF. THE OPERATION OF THE SERVICES MAY BE INTERFERED WITH BY NUMEROUS

FACTORS OUTSIDE THE CONTROL OF COMPANY AND THE QUESTERA’S PROVIDERS. YOU

UNDERSTAND AND AGREE THAT NEITHER COMPANY NOR THE QUESTERA’S PROVIDERS SHALL

BE LIABLE TO USERS FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE,

CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES

FOR LOSS OF INCOME, LOSS OF DIRECT OR INDIRECT PROFITS, LOSS OF GOODWILL, LOSS OF

DATA, LOSS OF CONTRACTS, ANY LOSS OF MONEY, ANY LOSS OR DAMAGES ARISING FROM OR

CONNECTED IN ANY WAY TO BUSINESS INTERRUPTION, LOSS OF USE, OR OTHER INTANGIBLE

LOSSES, WHETHER SUCH CLAIM IS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING

NEGLIGENCE), OR OTHERWISE (EVEN IF COMPANY OR THE QUESTERA’S PROVIDERS HAD BEEN

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM:

7.3.1. THE USE OR THE INABILITY TO USE THE SERVICES;

7.3.2. UNAUTHORIZED ACCESS TO OR ALTERATION OF USER TRANSMISSIONS OR DATA;

OPINIONS, VIEWS, ADVICE, STATEMENTS, OR USER CONTRIBUTIONS POSTED ON OR THROUGH

THE SERVICES; OR

7.3.3. ANY OTHER MATTER RELATING TO THE SERVICES.

7.4. YOU UNDERSTAND AND AGREE THAT NEITHER COMPANY NOR THE QUESTERA’S

PROVIDERS SHALL BE LIABLE TO USERS FOR ANY LOSS OR DAMAGES DUE TO VIRUSES THAT

MAY INFECT USERS’ COMPUTER EQUIPMENT, MOBILE HANDSET, TABLET, SOFTWARE, DATA

OR OTHER PROPERTY RESULTING FROM USERS’ USE OF THE SERVICES.

7.5. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN AND

REGARDLESS OF THE FORM OF THE ACTION, COMPANY’S LIABILITY TO USERS FOR ANY CAUSE

WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY SUCH USER

TO COMPANY FOR USE OF THE SERVICES DURING THE TERM OF THEIR REGISTRATION. BUT

UNDER NO CIRCUMSTANCES WILL COMPANY BE LIABLE TO YOU FOR DAMAGES ARISING OUT

OF THE USE OF OUR WESBITE, OR SERVICES EXCEEDING EUR 1000.

7.6. IN THE EVENT THAT A USER RESIDES IN A JURISDICTION THAT DOES NOT ALLOW THE

EXCLUSION OF CERTAIN WARRANTIES, OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR

INCIDENTAL OR CONSEQUENTIAL DAMAGES SOME OF THE LIMITATIONS ABOVE MAY NOT

APPLY TO SUCH USER OR APPLY IN RESTRICTED MANNER.

7.7. You hereby agree to fully indemnify and hold harmless the Company., its directors, employees, partners,

affiliates, and any other Questera’s Providers for any cost, expense, loss, damages, claims and liabilities

howsoever caused that may arise in relation to Your use of the Website and or offered Services.

7.8. We are not liable to the User for violations arising from:

7.8.1. the User's own mistake;

7.8.2. actions of a third party that is not related to fulfillment of our obligations under these Terms (for

example, failure due to improper operation of the communication system, its overload and

problems connecting to it or due to improper operation of the User's computer equipment);

7.8.3. other events that could not have been foreseen or prevented by us or our contractors, even if We

or our contractors took all the reasonable precautions.

7.9. We provide our Services exclusively for consumer use. We are not responsible for business losses.

7.10. We recommend to:

7.10.1. Check compatibility of our Service with Your computer equipment before use;

7.10.2. Take reasonable precautions against malware or devices, including installation of antivirus software.

7.11. You acknowledge that Company shall be the final decision-maker of whether You have violated

Company’s rules, Terms in a manner that results in Your suspension or permanent barring from participation on

our Website.

7.12. We are not liable for any possible financial damage arising from the use of the Website.

7.13. We are taking effective measures to protect User’s Personal Data from any unauthorized use and is only

making it available to parties involved in providing of Services through the Website. For detail information

regarding how we treat keep and disclose Personal Data please refer to our Privacy Policy. Notwithstanding this.

Treatment of User’s private data by such parties is subject to terms and conditions of these parties, if any.

8. SYSTEM FAILURE AND INTERRUPTIONS IN PLAY.

8.1. We provide our Services on an “as is” basis and We do not guarantee that the Services will be available

in a fully operating condition at all times. Access to the Services may be suspended or interrupted temporarily due

to system failure.

8.2. In the event of malfunction on our Service or in a Challenge or in a game itself, all Entry Fees made

during such period shall be cancelled and returned to our Users.

8.3. Any win during technical issues shall be void. If as a result of a technical failure You received funds that

do not belong to You (wrongful Winnings), please, contact our Support Team.

8.4. If the game data or Challenge data available to You from the third-party sources differs from the data

available on our servers, the data from our servers shall be considered correct.

8.5. If You report an error, We undertake to fix it in due time.

9. FORCE MAJEURE.

We are not responsible for any problems or delays in operation of our Services that arise as a result of force

majeure, because force majeure is not subject to our influence, despite the steps We take to prevent it. The events

that shall be deemed as a force majeure under these Terms are the following: natural disasters, lack of power

supply due to its sudden disconnection, failure in the provision of telecommunications service, action, termination

or inaction of any government or authority, any other delays or failures by our contractors or other third parties.

We are not responsible for any loss or damage incurred in connection with such events. We reserve the right to

suspend provision of Services until elimination of problems connected with operation of our Services caused by

force majeure, with no liability incurred.

10. COMPUTER VIRUSES, THIRD PARTIES TERMS OF USE, CLICKING ON LINKS LEADING

TO EXTERNAL SITES AND OTHER CONDITIONS.

10.1. You must take care of the security of Your computer or mobile device. We recommend You to install

programs to protect Your devices from viruses, as well as approach to clicking on the links leading to external

sites with due care.

10.2. The Website and the Services may contain links to websites and third-party content, advertisements,

promotions, logos and other materials ("Third-Party Content"). We make no representations or warranties of any

kind regarding Third-Party Content, including, without limitation, the accuracy, validity, legality, copyright

compliance, or decency of such Third-Party Content. We are not responsible for any of the content on third party

websites linked to the Website nor can it be assumed that We have reviewed or approved of such websites or their

content, nor do We warrant that the links to these websites work or are up to date.

10.3. When using the Services or prior to using them, it also may be necessary for You to use Your own

software and/or that provided by third parties (“Software”), including, but not limited to: Valve Corporation (For

example: “Steam” and others) or other Software provider. You may be required to enter into end user terms and

conditions of use in respect of such Software in order to make use of such Software. The terms upon which You

may download and use any such Software will be made available to You at the time of download and must be

accepted by You prior to Your use of such Software. You should familiarize Yourself with the applicable end user

terms and conditions of use. We are not responsible for the end user terms and conditions of use, privacy policies,

or the collection, use, or disclosure of any information such third parties may collect through their Software. We

are also not responsible for the losses or issues in Services, which may be caused or affected by the Valve

corporation (f.e. closing access to the Steam API and other actions) or others.

10.4. It shall be noted, that We are not affiliated with the Valve corporation (also may be referred as to the

“Valve corp.” or “Valve”) in any way, with KRAFTON INC (also may be referred as to the “Riot Games”) We

do not act as partner, consultant, employee or in any other capacity.

11. FEEDBACK.

11.1. Please send a message at support@questera.games from a registered email to contact Us. In case You

have lost access to Your registered email, You can contact Us with any other mail.

11.2. You can send messages in English, Russian, Poland languages. We will answer as soon possible no

matter what language You speak.

11.3. If You are unsatisfied with the quality of the Services We provide You with, You can file a formal

complaint within 30 days of the problem incurred. The formal complaint should be sent at

support@questera.games. You will receive a detailed information on how We process complaints after You send

a formal complaint to the email address hereinabove. You can also send support-messages to our chat on the

Website. Our specialists shall do their best to resolve an occurred issue or problem.

12. APPLICABLE LAW AND ARBITRATION.

12.1. All questions concerning the construction, validity, enforcement and interpretation of these Terms shall

be governed by and construed and enforced in accordance with the laws of Cyprus (Applicable Law).

12.2. If the dispute failed to be solved by negotiations, then the dispute shall be submitted for arbitration to the

respective court of the Cyprus.

12.3. A ruling reached by the arbitration entity shall be considered final by every party of the dispute.

13. INTERPRETATION.

We consider these Terms to be clear, however, if You have any questions regarding interpretation of these Terms,

please contact us at legal@questera.games

14. SEVERABILITY.

If any of these Terms determined to be invalid, unlawful or unenforceable to any extent, such term shall be

excluded from these Terms, and the remaining terms shall continue to be valid to the fullest extent permitted by

law.

15. MISCELLANEOUS

15.1. The latest version of the Terms shall come into force from the moment of its publication on the Website,

unless We provide You with a different date for the Terms to come into force.

15.2. These Terms shall be valid as long as You have access to our Services and You use them. These Terms

shall not expire upon termination of Your Account on our Website, no matter what was the reason for termination

of Your Account.

15.3. In the event of a dispute, English version of these Terms shall prevail.

15.4. We reserve the right to suspend, limit or block access to Your Account at any time with respect to

conditions, which are set it these Terms.

15.5. We reserve the right to block Your Account with possible confiscation of funds on Your Account, if

according to our proceeding regarding Your particular case, We can assume that You have violated these Terms,

with respect to conditions, which are set it these Terms.

15.6. Nothing in these Terms shall be construed as creating any form of a common enterprise between You

and Company.

16. NOTIFICATION ABOUT RISKS.

16.1. The User understands and accepts the risks in connection with use of the Services, Platform set forth

above and hereinafter. In particular, but not limited, the User understands the inherent risks listed hereinafter:

16.1.1. Risk of software weaknesses: The User understands and accepts that the Questera Platform concept,

and software Platform is still in development stage and finally unproven, why there is an inherent risk that the

software could contain weaknesses, vulnerabilities or bugs causing, inter alia, different bugs, errors and etc;

16.1.2. Third-party Software related risks: The User understands and accepts that Services of the Company

to a certain extant rely on the services, Software, which are owned by the Valve corp., Krafton Inc and others

respective owners. Considering this fact, Valve or other companies may at sole discretion close the access to the

Steam API, block access to the statistical information required or perform other actions, which may directly or

indirectly affect Services provision by the Company. Such actions may result in substantial modifications of the

Service, or in other unfavorable consequences.

16.1.3. Regulatory risk: The User understands that regulation of skilled-based gaming and cryptocurrencies are

unclear and uncertain, considering this, in future some courtiers may implement legislation updates, directly

inflicting the process of Services provision or availability of Services in some countries.

16.1.4. Risk of theft: The User understands and accepts that the Platform concept, the underlying software

application and software platform may be exposed to attacks by hackers or other individuals that that could result

in temporary loss of fund from Balance, other hacks.

16.1.5. Unanticipated risks. Unfortunately, Company cannot foresee all possible risks, which may inflict Us.

Risks may further materialize as unanticipated, as this factor has to be considered by Users.

17. FEES AND TAXES.

17.1. The User is fully responsible for paying all fees and taxes applied to their Winnings according to the laws

of the jurisdiction of User’s residence.

17.2. In countries where the report of Winnings and losses is legally prescribed by legal authority or financial

institution, the User is responsible for reporting his/her Winnings and losses such authorities.

18. REMOTE GAMING.

18.1. Where You are accessing the Services via an electronic form of communication You should be aware

that:

18.1.1. In relation to Your use of the Website for participation in Challenges:

18.1.1.1. You may be using a connection or equipment which is slower than such equipment used by others and

this may affect Your performance in time critical events offered via the Website;

18.1.1.2. You may encounter system flaws, faults, errors or service interruption which will be dealt with in

accordance with IT Failure as below;

18.1.2. The rules for each event or Service offered via the Website are available and should be considered by

You prior to Your use of the Services offered via the Website.